Ganong’s Sweet Story

by Reb Stevenson on January 10, 2011

ST STEPHEN, NEW BRUNSWICK – My grandma, Muriel, was born in Saint John in 1916. By then, Ganong Chocolates had already been going strong for 43 years and was producing what was likely her favourite part of her diet.

When my grandma moved to Ottawa in the ‘50s, she never forgot Ganong, waxing lyrical about their chocolates until her death in 2008.

A visit to the source taught me that Grandma’s passion wasn’t unique: New Brunswickers are still gaga for Ganong, Canada’s oldest candy company.

“Want some chocolate?” is the first thing I hear when I enter The Chocolate Museum in the small town of St. Stephen.

Diane Lombard, the museum’s manager, points to a brass tray brimming with all sorts of decadent delights. It turns out that there are many platters of this ilk throughout the museum, which you are welcome to plunder.

This definitely makes a day at the museum more exciting than usual.

(Perhaps the Museum of Civilization should consider this tactic. Just an idea.)

While Ganong doesn’t own The Chocolate Museum, it does supply the nibbles, the spirit and a lot of the artifacts, including the building itself. When, in 1990, the operation moved to a modern facility up the road, the museum took up residence in the original factory.

There’s a good history of chocolate’s origins, starting with the Aztecs. But most of the museum is dedicated to Ganong itself, which began when brothers James and Gilbert Ganong added candy to their small grocery store on a lark.

It was smashing success, so they began concocting their own recipes.

Ganong’s first signature item was born in 1885: the Chicken Bone, a pink cinnamon stick with a chocolate centre. Then, in 1920, their new Pal-o-Mine (peanut fudge covered in chocolate), became the first wrapped candy bar in North America.

Red Wrap was introduced in the 1930s, by which time the company counted 700 people on the payroll.

Hand dippers at The Chocolate Museum in St. Stephen, New BrunswickA video at the museum shows workers in the ‘40s wearing nurse-like hats and performing various tasks by hand, including box-making.

“It’s labour intensive, isn’t it?” says Brenda Strong, visiting from Atlanta. Strong tells me her great aunt was one of those workers, so, naturally, visiting St. Stephen as a girl was a real treat.

In 1932, Ganong achieved another first by making and selling North America’s first heart-shaped boxes for Valentine’s Day.

It’s fun to ogle the dainty vintage boxes in the museum, many of which are adorned with Evangeline (from the poem Evangeline: A Tale of Acadie), Ganong’s poster girl for 74 years.

Lombard says chocolate wasn’t cheap in former times; some of these boxes would have fetched two weeks’ salary.

“It wasn’t like now, when you’d just pick up chocolate for the hell of it,” she explains. “And when you were done, you’d re-use the box. For instance you might put your gloves in it.”

At its zenith, Ganong had 300 hand-dippers on staff. Today there are but four, and they work in a glass-walled room inside the museum.

Up to their wrists in melted chocolate, they specialize in creating intricate “strings” (swirls that identify the filling) on top of each piece of candy.

Hazel Way, who has been dipping for two decades, says there are 40 strings in all, including “the clothespin,” “the snake,” and the “G,” which is by far the hardest.

“It takes three to five years to learn the dipping,” she says.

There is something distinctly warm and fuzzy about Ganong. Maybe it’s the small town pride in St. Stephen, the fact that the business is still family-owned after all these years or the continuity of Ganong’s unique candies.

I, for one, definitely inherited Grandma’s taste for Pal-o-Mines.

IF YOU GO:

The Chocolate Museum is located at 73 Milltown Boulevard in St. Stephen, New Brunswick. Admission costs $7 for adults, $6 for seniors and $22 for a family of four.

From mid-June to September, the museum offers an additional Heritage Chocolate Walk. The walk includes a tour of the museum, an outdoor walk, a bottle of water and a Pal-o-Mine bar.

For more information, call 506-466-7848 or visit www.chocolatemuseum.ca

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{ 8 comments… read them below or add one }

1 Thomas Mills September 27, 2011 at 6:23 pm

I was watching a program on the discovery channel called ” Whats In a Name” and you were looking for a name for a new bar and the name you were considering but I have a better one for you ” Mystic Passion”

Reply

2 Jacalyn Higginbothan January 28, 2012 at 11:26 am

thank you for so nice blog

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3 beverly wiseman September 3, 2012 at 11:54 am

i just opened a PAL O MINE the 2 pack well there was only one in it.

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4 Belinda Gaudet Wilson September 18, 2012 at 3:12 am

I am wondering how I would aquire some of my fav treats. Every Christmas my grandpartents would stuff our stockings with “double dip” chocolates. There was an assortment of flavours and, if I remember correctly, they were considered seconds or unfit for sale. They were something that we looked forward to every Christmas and to this day I wonder if they are still available. This Maritimer gone Westerner would love to enjoy them again. If you are able to send some to me C.O.D. I would love to sample them once again.

Thank you!

Belinda Wilson
619 McKenzie Towne Square SE
Calgary, AB
T2Z 1E4

Reply

Reb Stevenson 5 Reb Stevenson September 21, 2012 at 5:54 pm

Hi Belinda,
This is not Ganong’s site, this is a blog.
Ganong’s website is http://www.ganong.com/
Cheers,
Reb

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6 Roger McCully December 7, 2012 at 3:52 pm

Do you still make the Pink sugar Mints. Usually made at this time of year. I am a former resident of McAdam, N.B.

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7 K gesner March 1, 2013 at 2:16 pm

Why would a company put dummy spots in the package of chocolates thinking they would encrease profits by ripping their custimers off ? Don,t you realize that this pisses ppeople off and they will never buy another box of your candy as long as I live and I tell all my friends how you nickel and dime people by putting two less candys in the box. I can,t beilieve that someone is so stupid as to think this would help your bottom line.Have a nice day ! I have bought my last product with your name on the box.

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Reb Stevenson 8 Reb March 1, 2013 at 5:21 pm

Once again, this is NOT Ganong’s website, it’s a private blog that has nothing to do with the corporation. Ganong won’t see these comments so please address your concerns someone at http://www.ganong.com.

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