The Good: tea and coffee service tray in every hotel, inn or B&B room. And I mean every room. You may not have a toilet, but you will have caffeine, goshdarnit! And usually some sort of cookie, too.
You can scarcely take two steps in Britain without being offered a cuppa. Bless the almighty teabag.
The Ugly: travelers from North America will be confounded to learn that one often has to pay more to eat in at a coffee shop. Yesterday, I was charged an extra £2.50 on a crappy ham sandwich that only cost £3.50 in the first place, just because I wanted to partake of these luxurious (note the sarcasm, friends) chairs. Not every place does this, but when you do encounter it, it leaves a nasty taste in your mouth. Would it kill them to let me enjoy my bland sandwich in their run-of-the-mill establishment for no extra charge? As you can see, they weren’t exactly short on space.